Service Agreement Terms and Conditions

5. Cancellation and Cancellation Fees

Once a service order has been placed with and accepted by Knox Junk, it cannot be cancelled by the customer unless the company grants its consent. The decision to accept a cancellation is within the sole discretion of Knox Junk. In the event that we agree to a cancellation after accepting the customer’s order, a cancellation fee will apply. If the cancellation occurs before 3:00 p.m. on the business day preceding the scheduled delivery, the cancellation fee will be no less than $25.00. If the cancellation occurs thereafter, the fee will be no less than $150.00. Please note that these cancellation fees may be charged to the customer’s credit card.

6. Weight Restrictions and Overage Fees

The customer bears sole responsibility for adhering to the weight restrictions applicable to the equipment provided by Knox Junk. It is acknowledged that each item/unit of equipment has a designated weight specification and corresponding weight limitation, which can vary depending on factors such as size, type, and other considerations. The size or volume of the equipment does not solely determine its weight limitations. Additionally, local laws, regulations, and ordinances at the municipal, city, county, and state levels govern and limit the weight and amount of material that can be lawfully stored or transported in the equipment. It is important to note that allowing rain, water, snow, or ice to accumulate in the equipment can increase the weight beyond the applicable restrictions. The customer acknowledges their exclusive responsibility to determine the weight restrictions applicable to their equipment and to strictly comply with these limitations. This includes taking measures such as covering and tarping the equipment to prevent the accumulation of rain, water, snow, or ice. It is acknowledged that Knox Junk incurs charges and expenses associated with transporting loaded equipment to landfills, and these costs are based on the weight of the equipment. Failure to comply with the weight restrictions may result in Knox Junk incurring charges, expenses, penalties, or fines from landfills or other third parties, including traffic fines and penalties or other consequential damages (referred to as “Overage Expenses”). If Knox Junk incurs any such Overage Expenses due to the customer’s failure to comply with weight restrictions, the customer agrees to pay Knox Junk an Overage Fee of no less than $200.00 per ton exceeding the applicable weight restriction for the equipment. The determination of the Overage Fee will be made at the sole discretion of Knox Junk. It is acknowledged and agreed that all Overage Expenses and Overage Fees assessed by Knox Junk against the customer may be charged to the customer’s credit card.

7. Permits

It is acknowledged by the Customer that specific locations or uses of the Equipment may necessitate obtaining permits, licenses, certifications, or other forms of approval from local, municipal, city, county, and/or state authorities regarding the possession, placement, storage, and/or transportation of the Equipment (collectively referred to as “Permits”). The Customer represents and warrants to Knox Junk that the sole responsibility for acquiring and maintaining all necessary and required Permits related to the possession and use of the Equipment lies with the Customer, not the Company. If the Customer fails to obtain or maintain the necessary Permits, Knox Junk may retrieve the Equipment without prior notice to the Customer, without incurring any liability, or being responsible for any consequences to the Customer.

8. Use of Logos in Marketing

The Customer hereby grants Knox Junk the explicit right to utilize the Customer’s company logo solely for identification purposes as a customer of the Company in marketing, sales, financial, public relations materials, and other communications. Except as expressly stated in this agreement, neither party shall utilize the marks, codes, drawings, or specifications of the other party without obtaining prior written permission from the respective party.

9. Prohibited Materials

The Customer acknowledges that various laws, regulations, rules, and ordinances at the local, municipal, city, county, state, and/or federal levels prohibit the storage of specific items, materials, and substances in the Equipment provided by Knox Junk. These prohibited items include, but are not limited to, tires, batteries, tree stumps, railroad ties, chemically treated lumber, paints and lacquers, oils, asbestos, infectious waste, contaminated soils and absorbents, inks and resins, industrial drums, water heaters and water tanks, food waste, fuels, adhesives, refrigerants, aerosols, and other materials and substances classified as radioactive, volatile, highly flammable, explosive, toxic, special, or hazardous (“Prohibited Materials”). A non-exhaustive list of Prohibited Materials is accessible on Knox Junk’s website for the Customer’s reference.

The Customer acknowledges and agrees that Knox Junk only provides Services for non-hazardous general solid waste, construction and demolition debris, inert waste, and occasionally recyclable materials. The Services do not include the handling or disposal of Prohibited Materials, which are expressly excluded in your city, county, or state. The Customer agrees not to deposit or allow the collection of any Prohibited Materials in the Equipment and acknowledges that they retain full responsibility and liability for any Prohibited Materials at all times. It is the sole and exclusive responsibility of the Customer to comply with all applicable laws pertaining to Prohibited Materials. The Customer shall be held accountable for any charges, costs, expenses, damages, legal fees and costs, losses, fines, and/or penalties, including but not limited to traffic fines and penalties, incurred due to the deposit, storage, and/or transportation of Prohibited Materials in the Equipment.

10. Indemnification

The Customer agrees to indemnify, defend, and hold harmless Knox Junk, including its officers, directors, members, employees, agents, parent companies, affiliates, subsidiaries, successors, subcontractors, vendors, and assigns, from any and all claims, counterclaims, suits, demands, actions, causes of action, damages, setoffs, liens, attachments, judgments, debts, fines, penalties, charges, expenses, costs, or other liabilities (referred to as “Losses”) asserted or alleged by any third party. These Losses arise from or are related to: (a) Overage Expenses; (b) the Customer’s failure to obtain and/or maintain any necessary permits; (c) the Customer’s use, storage, or deposit of Prohibited Materials in the Equipment; (d) loss or theft of the Equipment; (e) damage and/or destruction of the Equipment during the service term; (f) personal injury and/or property damage resulting from the Customer’s use and/or possession of the Equipment; (g) physical damage to streets, roadways, driveways, walkways, pavement, curbs, wells, irrigation systems, landscaping, lawn, septic systems, and/or underground utilities caused by the Equipment, including any damage to the Customer’s property caused by leaks or stains related to the Equipment’s use; (h) the Customer’s breach of these terms and conditions or the terms of any Service Documents; and (i) any fees, penalties, fines, assessments, charges, costs, and expenses asserted by a third party, including towing companies, incurred in connection with the movement, placement, and/or use of the Equipment.